Refund Policy

01VOUCHPOINT is free

We do not charge any fee to join or use VOUCHPOINT, so there are no VOUCHPOINT fees to refund.

02Refunds for your purchases

Products and services you buy through our links are sold by the retailer, not by VOUCHPOINT. Returns, refunds, replacements and cancellations for your order are handled by the retailer under its own policy. Please contact the retailer directly.

03What a return or cancellation does to cashback

• If you cancel or return a whole order, the cashback for that order is declined.
• If you return part of an order, the cashback is reduced to match what you kept.
• If a return happens after the cashback was approved and the retailer reverses its commission, we may deduct that amount from your balance.

See the Cashback Policy for details.

04Cashback credited in error

If cashback is credited by mistake, or the retailer later reverses the commission, we may adjust your balance. If the amount was already withdrawn, we may deduct it from future cashback. We will tell you before making such an adjustment.

05Failed or reversed withdrawals

If a UPI payment fails or is reversed, for example because the UPI ID was entered incorrectly or the account is inactive, the amount returns to your available balance. You can then request the withdrawal again with the correct details. If money was sent to a wrong UPI ID that you provided, we cannot guarantee recovery, so please check your UPI ID carefully.

06Raising a concern

If you think your cashback or a withdrawal has been handled incorrectly, contact us with the details and we will review it and reply.

07Contact

Email: support@vouchpoint.in
Address: VOUCHPOINT, Tronglaobi Tidim Road, Manipur, India
Or use our contact form.