Last updated: 14 November 2026
01Who we are and what this covers
This Privacy Policy explains how VOUCHPOINT ("we", "us") collects, uses and protects personal data when you use vouchpoint.in and our cashback service. We are based at Tronglaobi Tidim Road, Manipur, India.
We handle personal data in line with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, as and when its provisions apply.
02Information we collect
Information you give us
- Contact details such as your name and email address when you message us or create an account.
- Payout details, namely the UPI ID you give us for withdrawals.
- Claim details such as order IDs, order dates, amounts and screenshots when you report missing cashback.
- Messages you send to our support team.
Information collected automatically
- Click and transaction data: when you click an offer, we record the click so the retailer can match your purchase to it. Retailers then share order details with us, such as order value, date, status and a reference number.
- Device and usage data such as browser type, pages visited and approximate location from your IP address, used for security and to keep the site working.
- Cookies, described below.
We do not ask for or store your card numbers, bank passwords or UPI PIN. Never share your UPI PIN with anyone, including us.
03How we use your information
- To track purchases and credit, approve and pay your cashback.
- To process withdrawals to your UPI ID.
- To investigate missing cashback claims with retailers.
- To answer your questions and send service messages about your cashback.
- To prevent fraud, misuse and duplicate accounts.
- To meet legal, tax and accounting obligations.
- To improve the website and our offers.
We will only send marketing emails if you have agreed to receive them, and every such email will let you unsubscribe.
06How long we keep it
We keep personal data only as long as we need it for the purposes above. Transaction and payout records may be kept longer where tax or accounting law requires. When data is no longer needed, we delete or anonymise it.
07How we protect it
We use reasonable technical and organisational measures to protect your data, such as encrypted (HTTPS) connections and restricted access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
08Your rights
Subject to applicable law, you can ask to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Delete your data (we may need to keep some records required by law)
- Withdraw consent you have given
- Raise a grievance about how we handle your data
Send requests to us using the details below and choose "Privacy request" on the contact form. We may need to verify your identity first.
09Children
VOUCHPOINT is intended for people aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has given us their data, please contact us and we will delete it.
10Other websites
Offers link to retailers' websites, which have their own privacy policies. We are not responsible for how they handle your data, so please read their policies.
11Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed. Significant changes will be highlighted on this page.
12Contact and grievances
Email: support@vouchpoint.in
Address: VOUCHPOINT, Tronglaobi Tidim Road, Manipur, India
Or use our contact form.